Reference

paste4d Privacy Policy for Indonesia

paste4d Privacy Policy explains how we collect, use, protect and remove data linked to your account, device and wallet activity.

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CONTACT PATHS

Ask us about your privacy choices

A direct support request gives you a practical way to ask about the Privacy Policy, account records or a wallet reference.

Account access If phone verification or login blocks you from reaching your account, contact us through the account help path and mention the device type, sign-in step and approximate time. This lets us connect your request to the right security record without asking for your private wallet credentials.
Wallet records For a DANA, OVO, GoPay or QRIS receipt question, include the payment reference and status shown in your account. We use that reference to check the related record; please hide passwords, PINs and one-time codes before sending any payment evidence.
Privacy requests You can ask us what personal data we hold, request a correction, or ask whether a record can be removed. We first confirm account ownership, then explain any action available under local requirements and tell you what the request means for continued access.
DATA HANDLING

What we protect inside paste4d

Privacy is part of the account flow rather than a separate promise on a page. We limit access to records by operational need, use security checks around sign-in and payment requests, and…

Account details

We use your account details to create access, apply phone verification and respond to account requests. Contact details may also help us send security messages connected to sign-in or a payment status. You can ask us to correct inaccurate account data through the privacy contact path.

Device records

When you sign in from a phone or desktop browser, we may record device type, browser details, session time and security signals. These records help us recognise unusual access and diagnose a failed login. They are not a substitute for your account password or wallet PIN.

Cookies

Cookies and similar storage can keep a session active, remember necessary choices and help us understand whether a page request completed. You can manage browser storage through your device settings, although removing required cookies may interrupt login, phone verification or the account path.

Payment references

We may retain a payment reference, amount status, method label and timing for DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity. We use these details to match receipts and status checks, while payment credentials stay with the payment provider.

Security retention

Security and transaction records remain available only as long as needed for account protection, dispute handling, service operation or applicable legal requirements. When a retention purpose ends, we delete, anonymise or restrict the record according to the process that applies.

Change requests

To request access, correction or deletion, send a clear account-based request through support and state the specific record involved. We may verify ownership before responding. If deletion affects an open payment or security matter, we explain why some records must remain temporarily.

Privacy Policy answers for your account

These Privacy Policy answers focus on the account, device and payment questions you are most likely to have before opening or managing access. If your situation is not covered, contact us with the relevant account step and we will explain the available path.

The paste4d Privacy Policy covers account details, phone verification, device and session records, cookies, support messages and payment references. It explains why we use each category, how we protect it, how long records may remain and how you can request access or correction.

Phone verification helps us connect an account request to the person attempting access and helps detect unusual sign-in activity. We use the verification result for account security and access handling. You should never send us the code itself through a support message.

Yes. The Privacy Policy covers the payment references we receive for DANA, OVO, GoPay and QRIS, as well as bank transfer and virtual account status. These references help match a receipt or investigate a stalled status; wallet passwords and PINs remain outside our records.

You can ask us to correct inaccurate account data through the privacy contact route. Include the account detail that needs changing and enough information for us to confirm ownership. We may retain the original record where a security, payment or legal purpose still applies.

Send a deletion request through support and identify the account or record involved. We verify ownership before taking action, then check whether an open payment, dispute, security matter or applicable requirement means part of the record must remain for a period.

Yes. The policy applies when you use a mobile browser or desktop browser to sign in, complete phone verification, enter the lobby or check a payment status. Device type, browser details and session signals may be recorded for security and service troubleshooting.

Use the account help path and state that your request concerns the Privacy Policy. You can ask about stored data, a cookie, a device record, a DANA or QRIS reference, correction or deletion. We may request account details to confirm that the request is yours.

Related Pages

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